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Manage day-to-day administrative operations of the hair beauty store, including inventory management, stock replenishment, and order processing.
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Supervise administrative staff, including scheduling shifts, assigning task and support as needed.
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Maintain accurate records of inventory levels.
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Monitor and maintain store cleanliness, organization, and presentation to ensure a welcoming and professional environment for customers.
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Collaborate with store management to develop and implement administrative policies, procedures, and operational guidelines.
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Handle customer inquiries, complaints, and issues in a professional and timely manner, escalating as needed to resolve customer concerns.
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Coordinate with vendors, suppliers, and service providers to ensure timely delivery of products, repairs, and maintenance services.
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Prepare administrative reports, financial summaries, and performance metrics for management review and analysis.
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Support store management with ad-hoc projects, initiatives, and tasks as assigned.
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Handling phone calls, delivery of wigs and ensuring that all orders are properly followed up on.