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A Store Manager is a professional who is responsible for overseeing the daily operations of their store, making sure it runs smoothly and effectively. Their duties include managing and motivating sales teams with great customer service as well as developing business strategies that will help them achieve success in a competitive marketplace.
Conduct regular store audits, inspections, and performance reviews to assess store performance, identify areas for improvement, and implement corrective actions as needed.
Ensure high levels of customers satisfaction through excellent service.
Complete store administration and ensure compliance with policies and procedures.
Maintain outstanding store condition and visual merchandising standards.
Deal with all issues that arise from staff or customers (complaints, grievances etc).
Be a shining example of well behavior and high performance.
Manage staff, equipment’s and facilities.
Manage store inventory levels, including ordering, receiving, stocking, and inventory control, to ensure adequate product availability and minimize stock outs and overstock situations.
Proven successful experience as a Store/Business Manager.
Customer management skills.
Stock keeping skills.
Strong organizational skills.
Good communication and interpersonal skills.
BS degree in Business Administration or relevant field.
Strong leadership skills, with the ability to inspire and motivate teams to achieve excellence and exceed expectations.
Commitment to excellence, integrity, and professionalism in all aspects of store management.
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